Frequently Asked Questions
Everything you need to know about our premium Australian superfoods.
What is Kakadu Plum and how do I use it?
Kakadu Plum is an Australian native superfruit with the highest recorded natural Vitamin C content of any plant in the world. You can easily incorporate our powder into your daily routine by adding a teaspoon to smoothies, yogurt, juices, or breakfast bowls.
How should I store my Kakadu Plum products?
To maintain maximum potency and freshness, we recommend storing your products in a cool, dry place away from direct sunlight. Once opened, ensure the pouch is zipped tight or the jar lid is securely fastened.
Is your Kakadu Plum wild-harvested?
Yes, our Kakadu Plum is sustainably wild-harvested by Indigenous communities in the Northern Territory and Western Australia, ensuring we support traditional land management and local employment.
Do you ship internationally?
We currently offer shipping within Australia and to selected international destinations including the USA, UK, and New Zealand. Shipping costs and delivery times are calculated at checkout based on your location.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products for change of mind. However, if your order arrives damaged or there is an issue with the quality, please contact our support team within 7 days for a replacement or refund.
Are your products organic and additive-free?
Our Kakadu Plum powder is 100% pure fruit with no added sugars, preservatives, or synthetic fillers. While wild-harvested fruit is grown without chemicals, we also ensure our processing facilities meet the highest food safety standards.